Your health is very important to us
As a health company especially for women, we at la pura have a very special responsibility and your safety and health are the most important things for us.
Therefore: Carefully, bit by bit we all want to be able to regain the freedom that the virus took from us. We are happy to pass on the new simplifications!
Nevertheless, we continue to adhere to somewhat “stricter” rules and proven measures for your protection to ensure safe coexistence in special times. For example in sensitive areas, such as body-related services.
Our hygiene concept was developed by our in-house physician of many years, Dr. Manfred Zauner, who as a trained hygiene physician is always “up to date” with regard to all relevant guidelines and regulations. We are part of the VAMED group, an internationally active healthcare group, and as such we always have access to the latest information. Another reason why la pura is the right place for you.
With the following guidelines and your personal support, we will make sure your stay will turn out as well as it possibly can. If there’s anything you’re unsure about, please don’t hesitate to call us at any time.
Please note the conditions under which we may welcome you as a guest.
Upon ARRIVAL, proof according to the “3-G rule” (vaccinated, recovered, tested) is NO LONGER REQUIRED! Any access regulations were suspended on March 5th.
We employ six in-house physicians, so that you can always receive the best possible medical care. Even at night, your medical care is assured. If you should exhibit COVID-19 symptoms, please stay in your room and notify us by phone. We will take care of everything else.
You can do an antigen test on site at any time by registering at the therapy reception. You will receive a valid result within half an hour.
As a general principle, please maintain a distance of 1 meter from others throughout the house, no matter where you are, even during outdoor activities and in the fitness area.
NO – you are free to move around the house (exception: therapy) WITHOUT a mask!
Exception therapy and cosmetics department: There and also during the treatment we ask you to wear a FFP2 – mask (exceptions: back massage, facial treatments).
May we point out that the Austrian federal government with the changes from 16.4. continues to recommend wearing an FFP2 mask. Where a sufficient minimum distance is not possible in high-frequency or sensitive areas.
Not only is your health of a very high priority to us, also the health of our employees is important to us. They wear FFP2-masks when dealing with guests directly as well as behind the scenes throughout the resort, and they are regularly tested and comply with all prescribed hygiene guidelines.
All our treatments are being carried out as usual, and in accordance with applicable hygiene and safety standards.
In the therapy department and also during the treatment, we ask you to wear a FFP2 – mask (except for back massages and facial treatments).
Our employees in the therapy and cosmetics department wear FFP2 masks in front of and behind the scenes, are regularly tested and accurately comply with all hygiene guidelines prescribed for them in this particularly sensitive area.
Yes. Please make sure to closely follow the instructions of our spa attendants in this particularly sensitive area. Due to recommended distancing regulations, the number of our loungers has been reduced. Your lounger is only available to you if you’re actually using it.
A maximum occupancy is defined for each sauna cabin.
Our water is always of excellent quality since it is constantly refreshed. Transmission of the virus via the water is unlikely. Please note that distancing is also important while you‘re in the water. Our spa attendants disinfect all loungers, saunas and other surfaces in the spa on an ongoing basis.
Ladies Spa opening hours: 7:00 am to 9:00 pm
The hygiene concept for our VAMED spas was developed by Professor Hutter, chief hygienist of MedUni Vienna. Our water is always of excellent quality since it is constantly refreshed. Transmission of the virus in the water is unlikely. Please note that distancing is also important while you’re in the water.
Please disinfect your hands before and after visiting the restaurant. We’ve arranged our tables with the required minimum distancing – please don’t move them around.
Most dishes are served directly at your table. If anything is served buffet-style, please maintain the usual safety distance from other people, use the disposable gloves provided and immediately dispose of them in the nearest bin.
Restaurant opening hours:
- Breakfast: 7:00 to 10:30 am
- Tea lounge in the Boccaccio Room: 10:00 am to 8:00 pm
- Lunch incl. afternoon snack: 12:00 noon to 3:00 pm
- Evening menu: 6:00 – 8:30 pm
When you check into your room, it will have been thoroughly cleaned, well-ventilated and disinfected according to clinical standards.
If you’d like to remain flexible, our cancellation conditions have been adjusted to the current situation.
ALL our offers can be cancelled free of charge up to 5 days before your arrival. If you have to cancel due to COVID-19 (illness, contact person), you can do so up to the day of your arrival without any cancellation charge.
We also offer an option to rebook your trip for another date – also free of charge, of course.
In short, you don’t need to worry as you make your booking!
The “Österreich-Werbung” (official tourism portal) provides continuously updated information in accordance with the current measures of the federal government:
What proof is accepted? (Status: 27.01.2022)
To proof your “2-G” or “3G” status you can use the NHS Covid app or the EU Covid Pass. Printed versions and medical certificates of vaccination or recovery are also accepted. If your certificate is not in English or German please download this form.
Latest information: see page Austrian Tourism Board -> Entry Regulations for Austria